Acceptance of Terms:
By using our website, making a purchase, or placing an order, you agree to abide by these terms and conditions. Please read them carefully.

1. Orders and Payment:
   – All orders are subject to availability and acceptance.
2. Pricing
   – Prices are as listed on our website and are subject to change without notice.
3. Payment
   – We accept payment through EFT or online (Payfast)
   – Payment must be made in full before the order is processed.
4. Delivery
   – We offer delivery services to main areas within South Africa. Courier fees and delivery times may vary.
   – We aim to deliver orders within a week prior to calender events. Delays may occur due to factors beyond our control.
   – Damaged or Lost Items: If items arrive damaged or are lost in transit, please contact us immediately for resolution.
5. Returns and Refunds
   – At The Daydreamer Co, we understand that every customer and situation may be unique. We reserve the right to assess refunds or returns on an individual customer basis as we see fit. This provision allows us to address exceptional circumstances and provide a fair and flexible resolution when necessary. We aim to consider each case with empathy and a customer-centric approach.
6. Product Information
   – We strive to provide accurate descriptions and images of our products. However, slight variations may occur.
   – Allergen Information: Some of our products may contain allergens. Customers with allergies should review product labels and information provided or contact us directly for further guidance.
7. Intellectual Property:
   – All content on our website, including images, text, and logos, is protected by copyright. You may not use our content without our permission.
   – You may not resell our products to the public without our consent.
8. Customer Responsibilities:
   – Accurate Information: Customers are responsible for providing accurate and up-to-date information when making a purchase. This includes checking of spelling on personalized goods, addresses, design, add-ons, and quantities
   – Account Security: Customers are responsible for maintaining the security of their account login information.
9. Termination:
   We reserve the right to terminate any customer account or order for violations of these terms and conditions or for any other reason at our discretion.
10.  Changes to Terms:
    – We may update or change these terms and conditions at any time. Customers are responsible for reviewing them periodically.

Contact Information:
– For any inquiries, concerns, or to contact us for any reason, please use the following contact information: orders@thedaydreamer.co.za

By using our website and making purchases, you acknowledge that you have read, understood, and agreed to these terms and conditions.